Tips

Logging in to the Shop:

1. If this is the first time you have used the updated website, click on “Lost your password?” at the bottom left.
   a. You will be prompted to enter your email address as your Username, and click on “Reset password”
   b. You will receive an email at that address giving instructions on how to create a new password.
2. If you have a password, under Login, enter your email address and Password.
3. If you have never been to this store before, or want to use a new email address, fill out your details under the “Register” heading, and click on the “Register” button.

Placing an order:

1. Click Home or Shop buttons to add products to the cart,
2. To see other categories of merchandise, click on Home,
3. To see contents of your cart – hover your cursor over the shopping basket symbol on the top right of the screen
4. To finalise the order, click on “Cart” to review the items in the cart
5. To finalise your order, click on “Checkout”
6. Add addresses as required. If your Billing and Shipping addresses are the same, tick the box against “Use same address for billing”
7. Click on “Place Order”.
8. To log out, go to “My account” and Click on ‘Log out’

Order Processing:

1. After you have placed an order, you will receive an email detailing what you have ordered.
2. When your order has been processed, you will receive another email showing your Invoice, which will include your postage.
3. You should receive your order at the Shipping Address. including a copy of the Invoice
4. Pay the amount shown on the Invoice given you at the time of delivery, using the method shown on the Invoice.